What type of cards does the Euronet ATM accept?
What is the maximum limit of cash withdrawal per day?
The limit on daily withdrawal amounts or on number of daily transactions on ATMs and POS is imposed by each bank, not by Euronet. It may differ according to the card’s origin and type. Your card provider will be able to give you more details on this.
My card was captured. I want it back … can you return it to me?
When a card is captured it is normally due to a request by the issuing bank, or due to a cardholder error (e.g. the cardholder did not retrieve his card within the time allowed and the card was captured for security reasons). Unfortunately, Euronet cannot return captured cards to the cardholder as we are bound by the card issuer and card scheme rules, which determines the card capture/destruction procedures. Please contact Euronet customer service immediately as well as your bank, to receive further instructions.
The cash was not dispensed and my account has been debited. How do I get my money back?
Please contact your bank, in order to notify them of the incident.
I am interested in installing an ATM in my business - who should i contact?
Please contact firstname.lastname@example.org. Please email your name, number and address and a representative will be in contact within 2 business days
Will I be charged for using a Euronet ATM?
There has been recent conjecture in the media and online that Euronet ATMs in Ireland charge Irish debit cardholders for taking cash out. This is factually incorrect. Euronet does not levy any charges for Irish debit cardholders taking out cash in euros from Euronet ATMs in Ireland
It is important to note that we cannot display any fees that might be levied on someone by their bank for using our ATMs; customers would have to ask their bank what they charge them for using non-bank ATMs.
Our ATM screens are clear and transparent clearly stating our charges. The cardholder can choose to accept or terminate the transaction.